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Move help

• How Move decides what's due, and Plan this maintenanceMove

  How Move decides what's due

  Move looks at four things on each car: the tyres, the next service, the registration renewal and the insurance renewal.

  • Tyres — due when the record says so: a replace-by date the shop gave you, a number of months from when they were fitted, or the tread-life mileage on the receipt or tyre warranty counted from the odometer when they were fitted. • Next service — due on the next-due date or mileage written on your last service invoice or the windscreen sticker. • Registration and insurance — due on the renewal date from the notice.

  Every item shows why it is due and the facts behind the date, each with where it came from: entered by you, by another member of the car, or found in an email you confirmed.

  Why something says "not known yet"

  Move never guesses a service interval or how long tyres last. If the record does not hold what an item needs, Move says "not known yet" and names exactly what to add — for example the tyres' tread life from the receipt.

  Mileage and dates

  A mileage becomes a date only when Move has two odometer readings on different days: it works out your recent rate and shows the projected date as a projection, not a fact. Add an odometer reading from time to time to keep it accurate.

  Plan this maintenance

  On a car, press Plan this maintenance and choose when it needs to be done by — one of your dated Helm to-dos (such as a trip) or a date you type. Move shows what needs doing with why, the due items on a timeline against that date, and two follow-ups: a reminder to book the work, and a check afterwards that it was recorded. Depending on your setting for how far Move acts, you keep each follow-up yourself, Move drafts a to-do in Helm for you to approve, or Move puts the reminders in Helm itself and tells you. Move never books a shop, never pays and cannot show shop slots — that is not connected yet.

• What Move keeps about your cars, and what it never keepsMove

  What Move keeps, and what it never keeps

  Each car's record

  Move keeps what you and the other members of a car enter: its name, make, model, year, fuel, plate and VIN if you add them, odometer readings, tyres, services (and the shop's name if you add it), the registration renewal date and the insurance renewal (insurer, policy number and date), each with where it came from. It also keeps the maintenance plans Move made for the car and which follow-ups were kept.

  Everything about a car is locked under that car's own key, readable only by the people the car is shared with. A stolen copy of Move's records cannot say whose car it is.

  Your email

  If you have a connected mailbox, Look in my email searches it for service invoices, tyre receipts, registration notices and insurance renewals. Each message is read once, in memory, and never stored, logged or shown. You see a suggestion saying what Move found and which email it came from (the sender, subject and date), and you confirm it onto a car or decline it. Nothing changes on a car until you confirm.

  How far Move acts on its own

  Settings has one choice: Suggest only (nothing is added anywhere until you press a button), Draft for me to approve (the default — after an errand you asked for, Move puts one draft to-do in Helm for you to approve, change or delete), or Act and tell me (Move sets the reminders in Helm itself). Each choice says what Move may read, write and send, and what it never does: book, pay, contact a shop or an insurer, share a car with anyone, or change a trip.

• Sharing a car with a second driver or your householdMove

  Sharing a car with a second driver or your household

  A car in Move belongs to the people on it, each with a role:

  • Owner — can change the car's record and share it with others. • Driver — can see the car and update its record (a new odometer reading, a service, new tyres). • Viewer — can see the car and what is due on it.

  How to add a second driver

  1. Open Vehicles and choose the car. 2. Press Share with a household member. 3. Enter their email address and choose Driver (or Viewer, or Owner). 4. Press Share.

  The person needs to be a Move member already — Move is invite-only during early access, so if they are not in yet they can join the waiting list at the Move site, and you share the car again once they are in. Move sends them no email: the car simply appears under their Vehicles the next time they open Move.

  Only an owner can share a car. A driver or viewer who wants someone added asks the car's owner.